Privacy Policy
Last updated · June 15, 2026We are committed to protecting your privacy and ensuring you have a positive experience on our website. This policy explains how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).
Business details
What personal data we collect
We collect personal data only when you voluntarily provide it to us. This includes:
- Account information — Name, email address, password
- Order information — Delivery address, billing address, phone number
- Payment information — Payment method details (processed securely by Mollie)
- Communication data — Messages, feedback, and inquiries sent to us
- Technical data — IP address, browser type, device information (via analytics)
- Marketing data — Preferences for newsletters and promotional communications
Why we collect your data
We process your personal data for the following purposes:
- To process and fulfill your orders
- To manage your account and provide customer support
- To process payments securely through Mollie
- To arrange shipping and delivery with our logistics partners
- To send order confirmations and delivery updates
- To comply with legal obligations (invoicing, tax, etc.)
- To improve our website and services through analytics
- To send marketing communications (with your consent)
- To prevent fraud and enhance security
How long we store your data
Who we share your data with
We only share your personal data with trusted third parties necessary to operate our business. We do not sell or rent your personal data to anyone.
- Mollie — Payment processing, PCI-DSS compliant
- Shipping & logistics — To deliver your orders (carrier details shown at checkout)
- Email service providers — To send order confirmations and newsletters
- Google Analytics — To understand website usage anonymously
- Legal authorities — When required by applicable law
Your GDPR rights
Under GDPR, you have the following rights. To exercise any of them, contact us at contact@sunaura.com. We will respond within 30 days.
Request a copy of all personal data we hold about you.
Request corrections to any inaccurate data we hold.
Request deletion of your data — the right to be forgotten.
Limit how we use your personal data.
Request your data in a portable, machine-readable format.
Object to certain types of processing, including marketing.
Withdraw consent for marketing communications at any time.
Data security
We implement industry-standard security measures including SSL encryption, secure servers, and restricted access. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
International data transfers
If we transfer data outside the EU/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
Cookies & tracking
We use cookies to enhance your experience. Please see our Cookie Policy for detailed information about the cookies we use, their purpose, and how to manage them.
Children’s privacy
Our website is not intended for individuals under 18 years old. We do not knowingly collect data from children. If we become aware that we have collected data from a child, we will delete it immediately.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Your continued use of our website constitutes your acceptance of the updated policy.
Complaints
If you are unsatisfied with how we handle your personal data, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.
Contact us
Email: contact@sunaura.com
Phone: +31 26 412 8834
Address: Pippylaan 22, 6824 Arnhem, Netherlands